Summary ITSCL (BukaLapak and PT Pos Indonesia) 2017

BukaLapak
the bukalapak site is an example of one of the online market / online stores in Indonesia, by implementing an online customer to customer customer service system, it provides consumers with consumer sales tools everywhere. Anyone can open their website to then serve prospective buyers throughout Indonesia either small or large number. On bukalapak sites, we can buy and sell products, both new and old, such as bicycles, mobile phones, office supplies, accessory devices, computers, tablets, household appliances, clothing, electronic goods. "We try to facilitate the procedure of selling in Bukalapak so that sellers are happy to survive on the platform we create, we also try to make UKM entrepreneurs to jump into online business by presenting an attractive and easy to understand platform."

PT Pos Indonesia
Potential of Indonesia as the most potential country in e commerce business, therefore PT Pos Logistik Indonesia explained that one of the key to success of e commerce logistic is how to remove manual process as small as possible, so manual process is only done for something that it must be done manually and the rest is done by technology. To be required an integration system that can connect and bridge between processes in logistics and e-commerce. PT Pos Indonesia network spread across all corners of the archipelago became the capital for this company to build management system returns e-commerce submissions. E commerce buyers who want to retur products that have been purchased is not difficult, that is through the entire post office as a shipping point returns e-commerce submissions.